Shipping policies

Shipping policies

What shipping options are available?

For deliveries to Germany we offer the following shipping options:

Standard shipping:

  • Processing time: 1-3 business days*

  • Delivery time: 6-10 working days

  • Free worldwide shipping

Express shipping:

  • Processing time: 1-3 business days*

  • Delivery time: 6-10 working days

  • Free worldwide shipping

*For custom-made products, processing time is 5-10 business days. Delivery times may be longer during peak season and special promotions.

PIOWNN delivery areas:
We ship worldwide, except APO/FPO/DPO addresses.

Order tracking:

  • The delivery period begins with the order confirmation and includes 24 hours processing and shipping time (working days).

  • You will receive a shipping confirmation email with a tracking link as soon as your order is ready to ship.

  • Tracking information may take a few days to become available.

  • Alternatively, you can also track your order in your customer account.

Taxes and fees:

  • The applicable taxes depend on the country of delivery and are transparently broken down in the checkout area.

  • Please select your country to see the correct local prices, delivery times and shipping costs.

  • We ship according to the DDP (Delivered Duty Paid) principle, which means that all import fees are already included in the product price.

Important instructions:

  • Saturdays, Sundays and public holidays do not count as working days.

  • We will inform you immediately of any unforeseen delays.

  • Compliance with customs regulations in your country is the responsibility of the recipient.